Terms and Conditions

Terms and Conditions

We collect personal information that enables us to identify you including, without limitation, your name, address, one or more email addresses, one or more telephone numbers. In addition, we collect information required to arrange payments which may include credit card details or banking account information to enable us to automatically receive payments for products delivered. We also collect information on how we should deliver our products to you to best maintain the quality of the products and allow you to receive them with ease.

Brown Box Organics LLC. uses the information you provide to effectively deliver the products you have requested; to keep you informed of the business and process including, without limitation, notifications of final order modification dates, changes that you have made to your orders, invoices and notifications of when orders will be delivered, and information about change of process or products at Brown Box Organics, LLC. and to collect monies for the delivery of the products.

Brown Box Organics, LLC. will not sell, trade, rent or in any way provide third parties with customer lists or access to your personal data except as required to deliver the services we offer, in accordance with court of law orders, or at the explicit direction of inspectors or agents of a federal, provincial or municipal agency.

We are committed to building trusting and honest relationships with our customers and if at any point you have any concerns, please feel free to contact us.

General Terms

We have established the following terms to make buying organic and natural food easy from us and to ensure our customers know what is expected from Brown Box Organics grocery delivery service.

100% Satisfaction Guarantee: If an item should arrive spoiled, or does not meet your expectations, we can replace or substitute with an item of equal value. We can also refund the value of the item right away.

Our Organic Produce Boxes: All of the fruits and vegetables we deliver are 100% certified organic. Any fruits or vegetables we deliver as always should be washed before consumption. We attempt to source locally whenever possible.

Delivery Service: We currently deliver according to our delivery schedule. We do everything possible to ensure that all deliveries are complete on delivery day. If in case we are delayed due to traffic or inclement weather, our driver will attempt to contact you via phone and arrange for the delivery to be made as soon as possible.

Order Changes (Modifications, Pausing & Cancellations): Orders can be modified, paused or cancelled according to our outlined cut off times for delivery each week which is 8 AM the day prior to your delivery day. If you are not satisfied with our service, you can cancel at any time. We will try everything possible to keep you as a happy customer.

Brown Box Organics reserves the right to cancel deliveries at any time, for any reason. Deliveries that are cancelled will be refunded in full.

Product Pricing and Terms are subject to changes without notice.

Website & Conditions

While we will use reasonable endeavours to verify the accuracy of any information we place on the Brown Box Organics, LLC. Website www.brownboxorganics.com, Brown Box Organics Blog www.BrownBoxSoil.Wordpress.com, Brown Box Organics Social Media pages and Brown Box Organics webstore, we make no warranties, whether express or implied, in relation to its accuracy

The Brown Box Organics www.brownboxorganics.com webstore is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Brown Box Organics, LLC. website, or any transaction that may be conducted on or through the Brown Box Organics Website and Brown Box Organics webstore including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from the course of dealing or usage or trade.

We make no warranty that the Brown Box Organics Website, Brown Box Organics webstore will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Brown Box Organics Production Website and Brown Box Organics webstore.

Links from or to web sites outside the Brown Box Organics Production Inc. Website www.Brown Box Organics.ca (Brown Box Organics Organics), Brown Box Organics Blog, Brown Box Organics Social Media pages and Brown Box Organics webstore are meant for convenience only. Brown Box Organics Production Inc. does not review, endorse, approve or control, and is not responsible for any sites linked from or to our websites, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and Brown Box Organics Production Inc. will not be responsible or liable for any damages in connection with linking. Links to downloadable software sites are for convenience only and Brown Box Organics Production Inc. is not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.

You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Brown Box Organics Production Inc. Website, Brown Box Organics webstore and any information provided to or taken from our websites by you.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the conditions for any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or any loss of goodwill or reputation; or any special or indirect or consequential losses; In any case whether or not such losses were within the contemplation of the parties at the date of the conditions, suffered or incurred by that party arising out of or in connection with the provisions of any matter under the conditions.

By using this website service you agree to these terms and conditions.